Cookie Policy
Last updated: November 16, 2025
This policy explains how we use cookies and similar technologies.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide a better experience by remembering your preferences and understanding how you use our site.
1. Types of Cookies We Use
Essential Cookies (Required)
These cookies are necessary for the website to function properly.
- Authentication and session management
- Shopping cart functionality
- Security and fraud prevention
- Load balancing
Preference Cookies (Optional)
These cookies remember your preferences and settings.
- Language preferences
- Display settings
- Saved delivery addresses
- Order type preferences
Analytics Cookies (Optional)
These help us understand how visitors use our website.
- Page views and navigation patterns
- Time spent on pages
- Popular products and features
- Error tracking and performance
2. Third-Party Cookies
We may use third-party services that set their own cookies:
- Google Analytics: Website usage statistics
- NextAuth.js: Authentication and session management
- Payment Processors: M-Pesa/Safaricom for secure payments
These third parties have their own privacy policies governing cookie use.
3. Managing Cookies
Browser Settings
You can control cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Options → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy → Cookies
Note: Disabling essential cookies may affect website functionality, including the ability to place orders or sign in.
4. Cookie Duration
Session Cookies
Temporary cookies deleted when you close your browser
Persistent Cookies
Remain on your device for a set period (typically 30 days to 1 year)
5. Updates to This Policy
We may update this Cookie Policy periodically. Check this page regularly for changes. Last update date is shown at the top of this policy.
6. Contact Us
Questions about our cookie use?
Email: privacy@notnaice.co.ke
Phone/WhatsApp: +254 718 838 381